Terms and Conditions
Welcome to the official Terms and Conditions governing the use of this website and the engagement of roofing services delivered by Auckland Roofing Contractors. These terms outline user responsibilities, service expectations, legal protections, and operational guidelines relevant to all residential, commercial, and industrial clients. By accessing or using this website, you acknowledge that you understand and agree to these Terms. If you disagree, please discontinue use immediately.
Our commitment at Auckland Roofing Contractors is to operate with transparency, accuracy, and full compliance with New Zealand regulations. These Terms establish a clear framework that protects both users and service providers while ensuring professional delivery of roofing solutions across Auckland.
Terminology
For clarity and consistency throughout this document:
- “You” or “User” refers to any individual, visitor, or entity accessing this website or engaging in roofing-related services.
- “We,” “Us,” or “Our” refers solely to Auckland Roofing Contractors.
- “Parties” refers collectively to the User and Auckland Roofing Contractors.
These Terms apply to all users browsing, requesting quotes, reviewing resources, or scheduling roofing services.
Purpose and Scope of the Website
The purpose of this website is to provide updated, reliable information about roofing repairs, re-roofing, maintenance, inspections, guttering, and related structural services offered by Auckland Roofing Contractors. The site is designed to support users seeking:
- Roof replacements for residential and commercial properties
- Leak detection and emergency roofing services
- Roof maintenance, restoration, and coating systems
- Detailed roofing assessments and reporting
- Safe, compliant workmanship that meets New Zealand building codes
While we aim to provide accurate and practical roofing information, all materials on this site are intended for general guidance. Final recommendations require on-site evaluation by qualified technicians from Auckland Roofing Contractors.
Acceptable Use Policy
By accessing this website, you agree to act responsibly and refrain from engaging in actions that may compromise the functionality, security, or integrity of the platform. This includes prohibitions on:
- Attempting unauthorized access to secured areas
- Uploading harmful scripts, malware, or malicious code
- Using the website for fraudulent, unlawful, or deceptive purposes
- Extracting or scraping data without explicit written consent
- Imitating representatives of Auckland Roofing Contractor
Violation of these guidelines may result in restricted access or legal action.
Cookies and Tracking Technology
This website uses cookies to improve performance, enhance user experience, and measure analytical data. Cookies help:
- Recognize returning users
- Improve page loading efficiency
- Track browsing behavior for performance insights
Users may disable cookies through browser settings; however, doing so may affect certain functionalities. Continued use constitutes consent to cookie usage in line with our Privacy Policy.
Intellectual Property Rights
All content on this website including photos, graphics, service descriptions, branding elements, digital materials, and layout designs remains the exclusive intellectual property of Auckland Roofing Contractors.
Users may:
- View and download content for personal, non-commercial use
- Share links to the website with proper acknowledgment
Users may not:
- Reproduce materials for monetary gain
- Modify, rewrite, or repurpose content without approval
- Use logos or branded assets associated with Auckland Roofing Contractors
Infringement may result in legal penalties.
User-Generated Content
Any feedback, inquiry, testimonial, or submission provided through this website may be used by Auckland Roofing Contractors for marketing, verification, or quality-assurance purposes. By submitting content, you confirm that:
- You own the rights to the submitted material
- Your content is factual, non-defamatory, and lawful
- Your submission does not infringe upon third-party rights
We reserve all rights to moderate, revise, or remove inappropriate content.
Limitation of Liability
Although Auckland Roofing Contractors strives to ensure accurate content and uninterrupted website operation, we cannot guarantee error-free access at all times. We are not liable for:
- Temporary outages or performance issues
- Losses resulting from reliance on website material
- Damages caused by unauthorized access or misuse
These limitations apply to the fullest degree permitted under New Zealand law.
Service Commitment
All roofing services provided by Auckland Roofing Contractors follow strict compliance with national safety standards and industry best practices. Our operational values include:
- Qualified, certified roofing professionals
- Industry-approved materials and equipment
- Transparent communication, documentation, and project updates
- Environmentally responsible waste handling and disposal
Projects are executed with safety, durability, and workmanship excellence in mind.
Warranties and Guarantees
Services delivered by Auckland Roofing Contractors include workmanship guarantees consistent with New Zealand consumer protection laws. Warranty exclusions include:
- Damage caused by neglect, misuse, or external interference
- Weather-related deterioration beyond normal expectations
- Wear and tear associated with age or environmental exposure
Routine maintenance is recommended to prolong the lifespan of roofing systems.
Pricing, Quotations, and Payments
All pricing provided by Auckland Roofing Contractors is based on individual assessments and property requirements. Standard terms include:
- Quotes valid for 30 days
- Deposits required before project commencement
- Final payment due upon completion unless otherwise stated
- Delayed or missed payments may result in halted work or recovery procedures
Pricing transparency and accuracy remain top priorities.
Health and Safety
All roofing personnel associated with Auckland Roofing Contractors follow WorkSafe NZ guidelines, including:
- Use of approved safety gear and equipment
- Fall-prevention systems and hazard identification
- On-site safety briefings for clients and workers
- Proper debris handling and clean-up procedures
Clients must ensure safe site access and notify us of any known hazards prior to service.
Indemnification
By using this website or engaging our roofing services, you agree to indemnify Auckland Roofing Contractors against claims, losses, or damages related to:
- Misuse of the website
- Breach of these Terms
- Violation of applicable New Zealand laws
This clause ensures balanced protection for both Parties.
Force Majeure
We are not responsible for delays or inability to complete services caused by:
- Natural disasters
- Severe weather
- Utility outages
- Labour strikes
- Government restrictions
- Pandemic-related disruptions
Work will resume as soon as conditions permit.
Updates to Terms
We may amend these Terms periodically. Changes take effect immediately upon publication. Users are encouraged to review this page regularly.
Governing Law
All Terms and Conditions are governed by New Zealand law. Any disputes shall be handled through the New Zealand legal system.
FAQs About Our Terms and Conditions
We provide a wide range of roofing services for residential, commercial, and industrial properties. Our team handles roof repairs, new roof installations, full roof replacements, and re-roofing projects. We also perform complete roof inspections, leak detection, flashing repairs, guttering work, roof coating applications, and scheduled maintenance services. Every service is carried out with attention to quality, durability, and compliance with New Zealand building and safety standards to ensure long-lasting protection for your property.
Yes. We offer free roofing quotes with no obligation to proceed. Once you contact us, we arrange an initial consultation to assess your roofing needs. This may include an on-site inspection or a review of the information you provide. After evaluating the condition of your roof and understanding the scope of the project, we prepare a clear and detailed written quote that includes pricing, recommended services, and estimated timelines. This allows you to make an informed decision before any work begins.
Yes. All roofing technicians on our team are fully trained, certified, and experienced in every aspect of roofing work. They follow WorkSafe New Zealand guidelines and use industry-approved techniques and materials. Our technicians take part in continuous training so they remain current with modern roofing systems and evolving best practices. This ensures that each project is completed to a professional standard that meets both regulatory requirements and client expectations.
If you notice a roof leak, it is important to act quickly to prevent further damage. Begin by containing any water inside your home, then contact us as soon as possible so we can arrange an inspection. Our team prioritises leak-related requests and can identify the cause of the issue. Common causes include damaged flashing, cracked tiles, worn roofing materials, or blocked gutters. Early action helps reduce repair costs and protects your property from structural or moisture-related damage.
Yes. We understand that schedules can change, and we offer flexibility for rescheduling. Simply notify us as early as you can so we can update our calendar and adjust our workflow. Whether you need to change the date of a consultation, inspection, or roofing project, we will help you find the next available time that suits your schedule.
Yes. All roofing services are performed under full insurance coverage to protect both clients and our team. This includes liability insurance and workmanship-related protection depending on the project. Our insurance coverage ensures that all work is completed safely and responsibly, and gives clients peace of mind throughout the roofing process.
We use environmentally responsible waste disposal practices that follow New Zealand environmental and council guidelines. All old roofing materials, debris, nails, and packaging are collected and sorted on-site. Suitable materials, such as metal roofing, are sent to recycling facilities whenever possible, while non-recyclable materials are taken to approved disposal sites. We also conduct a thorough clean-up to ensure your property remains safe and tidy once the work is complete.
Contact Us
For questions regarding these Terms or to request roofing services, please visit our Contact Page:
https://aucklandroofingcontractors.co.nz/contact-us/
Our team is ready to assist with inquiries, quotes, inspections, and professional roofing support across Auckland.