We collect personal details such as your name, contact information, and project address when you request a quote or contact our team. We also collect non personal technical data, including your IP address, browser type, device information, and the pages you visit. This helps us improve our services and website performance.

Yes. You can request the deletion of your personal information at any time, as long as the data is not required for legal or operational purposes. Once confirmed, we securely delete or anonymize the information so it cannot be linked back to you.

We use strong security measures that include SSL encryption, secure servers, restricted access for authorized staff, regular system updates, and malware protection. These measures help ensure your information remains safe throughout your interaction with our website and services.

Your information is only shared with trusted providers that help us operate our website, communication systems, and secure data storage. These providers must protect your information and cannot use it for their own purposes. We do not sell personal data, and we only share information when required by New Zealand law.

Cookies help us understand how visitors use our website so we can improve performance and user experience. Some cookies remember your preferences, while others help us identify which pages are most useful. You can turn off cookies in your browser settings, although some features may not function as smoothly.

We update the Privacy Policy whenever laws, service processes, or technology changes. The date at the top of the policy shows the most recent update, and we encourage users to review the policy from time to time.

We keep your information only for as long as needed to complete roofing services, comply with legal requirements, or maintain essential business records. Once the information is no longer required, it is securely deleted or anonymized.